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We are San Miguel


At San Miguel, we are aware of our role in the world. We create value from nature to offer the food we produce to thousands of people around the world. We apply the best practices to thrive a positive impact on the social, economic and environmental development of the communities where we are present.

Find out more milestones of our performance in 2020
Click here to download – 2020 Sustainability Milestones. 

UR ARGENTINA naranja2 limon

  • +5,300 hectares in production
  • 2 plants: 1 packing plant and 1 industrial processing plant
  • 29,617 tons of fresh fruit exported
  • 300,000 tons of crushing capacity
  • 213,505 tons of total production
  • 886 company employees
  • 85,000 plants per year in nurseries

UR URUGUAY naranja2 limon limon

  • +1,200 hectares in production
  • 2 plants: 1 packing plant and 1 industrial processing plant (JV)
  • 17,995 tons of fresh fruit exported
  • 50,000 tons of crushing capacity (NOVACORE)
  • 44,493 tons of total production
  • 900 company employees
  • 220,000 plants per year in nurseries

UR SOUTH AFRICA naranja2 limon naranja pomelo

  • +1,800 hectares in production
  • 2 plants: 1 packing plant and 1 industrial processing plant (JV)
  • 85,844 tons of fresh fruit exported.
  • 100,000 tons of crushing capacity (Venco)
  • 105,451 tons of total production
  • 377 company employees

URPERÚ UR UR UR

  • +1,200 hectares in production.
  • 1 packing plant.
  • 36,633 tons of fresh fruit exported
  • 50,634 tons of total production
  • 2,318 company employees

 CHOOSE THE COUNTRY TO SEE MORE

URARGENTINA naranja2 limon

  • +5,300 hectares in production
  • 2 plants: 1 packing plant and 1 industrial processing plant
  • 29,617 tons of fresh fruit exported
  • 300,000 tons of crushing capacity
  • 213,505 tons of total production
  • 886 company employees
  • 85,000 plants per year in nurseries

UR URUGUAY naranja2 limon limon

  • +1,200 hectares in production
  • 2 plants: 1 packing plant and 1 industrial processing plant (JV)
  • 17,995 tons of fresh fruit exported
  • 50,000 tons of crushing capacity (NOVACORE)
  • 44,493 tons of total production
  • 900 company employees
  • 220,000 plants per year in nurseries

UR SOUTH AFRICA naranja2 limon naranja pomelo

  • +1,800 hectares in production
  • 2 plants: 1 packing plant and 1 industrial processing plant(JV)
  • 85,844 tons of fresh fruit exported.
  • 100,000 tonsof crushing capacity (Venco)
  • 105,451 tons of total production
  • 377 company employees

Find out more milestones of our performance in 2020
 Click here to download the full chapter 

Committed to sustainability

We seek to create economic, social and environmental value in everything we do and throughout our chain. This is what makes sense out of our work.
We want to grow together, taking care of our present and our future.

 Our Commitments to Sustainability:
 

Ethics and transparency in business management

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Contributing to our network of suppliers in the sustainable development of their business
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Developing people in their human and economic aspects
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Interpreting the needs of our customers and meeting them with integrity
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Using natural resources responsibly

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Supporting the development of the communities in our fields of activity
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Our Contribution to the Global Challenges of the 2030 Agenda

The pandemic has not only impacted the health of people and the global economic system, but it has further revealed the importance of joining forces to respond to the problems and goals that affect us all. In 2020, the UN launched the Decade of Action, a time when we must accelerate the initiatives that allow us to deliver the goals proposed. Answering to this call, we have deepened our analysis of contribution to the Agenda and identified those SDGs that will be critical in the sustainable recovery.

We make our contribution based on what we do best: feeding the world, taking care of our people and environment, encouraging responsible practices throughout our value chain, and promoting the development of the communities we are part of.

Learn more about our commitment to sustainable development 
Click here to download – 2020 Sustainability Milestones.

Value chain and sustainable development in the network of suppliers

 With sustainability as our priority, we take care of each stage and add value
throughout the production process. At each step of our value chain,
we seek to promote the development of our partners as well as to
ensure food quality and safety.

Network of Suppliers:
A key link in our Value Chain

 We work with a great variety of suppliers, from big multinational companies to small firms.
 We support the development of local growers offering them a platform that adds sustainable value and promotes business opportunities.

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Purchases (USD)

In 2020, we advanced on the implementation of SAVIA in Argentina, starting a journey to make our processes more efficient, strengthen team dynamics and synergies, and deepen the empowerment of our people based on continuous learning of new management tools. This allows us to standardize and discover improvement  opportunities to get sustained excellence results.

Since it was implemented in packing plants and fields in 2019, we could optimize resources such as energy and materials, which resulted in savings of more than USD 3,600,000.

In 2020, we continued consolidating Integra, the set of tools and processes we use to manage knowledge and capitalize on all the technical expertise intended to improve productivity and reduce business volatility.
  • We expanded its scope to include the industry, harvesting and packing areas.
  • We established teams with work responsibilities and routines.
  • We prepared instructions, procedures and standards that inform technical teams globally.
  • We implemented projects in farms, pre-sorting and industry, such as initiatives for HLB prevention, pilot projects in nurseries and development of specialties in natural ingredients.
  • We improved communication mechanisms and incorporated tools and methods (SAVIA) that ensure a flawless execution.
Find out more 2020 Milestones about our process and our value chain
Click here to download – 2020 Sustainability Milestones.
 

Our customers

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Millions in sales (USD)
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Customers
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Countries
Fresh Fruit Sales by products
(by volume)
Lemon 35%
Sweet citrus 43%
Avocado 11%
Grapes 11%
Natural Ingredients Sales by
products (by volume)
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5 Strategic Milestones in 2020

Food Quality and Safety

 Producing food is a pride and a responsibility. We develop and deliver our customers reliable and safe products, ensuring quality and safety.

155d413b28d41f024cb1bdd4be6d98cb-certification-259-200-200
Sustantaible Farming Assesment
Certificaciones de calidad e inocuidad GLOBAL GAP
Global Gap
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Certificaciones religiosas
descarga (1)
Sure Global Fair
descarga
British Retail Consortium
fssc_22000s
Food Safety System Certification ISO 22000:2005 FSSC 22000
GRASP
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HACCP
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SMETA
OHSAS-825x418
Normas OHSAS 18.000
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SIZA
unnamed
Sello Alimentos Argentinos
Learn more 2020 Milestones about customers and products
Click here to download – 2020 Sustainability Milestones

Development of our associates

We believe in the transforming power of people. We are a team.

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Employees*

*Company and outsourced

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Jobs are added
in harvest period**

**Average annual headcount

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USD$ invested
in training

Our Culture

In 2020, we launched our new model of values and behaviors, which are connected to our company culture. This model has four values and a fifth value: WE ARE PART, which runs through all the rest. Each of SaMi’s collaborators is a protagonist and makes the model live!

We are part of it

We are aware of the impact of our actions: Every day, in our role, we choose to make a difference to contribute with development, nature and people. This is part of our DNA and fills us with pride. We love knowing that this depends on us.

WE KEEP
OUR WORD

I do what I say

 We are accountable.
We make things happen. We keep our promises.

WE BUILD
RELATIONSHIPS

I act with integrity
and humility

Our clients, partners and
colleagues come first. 
We work with honesty and transparency. We listen, we learn and we put ourselves in other people’s shoes.

WE LIVE
COLLABORATION

We are better together

We are one team.
We share 
a common direction. We trust and empower each other. We cooperate.

WE GROW
THROUGH PASSION

I drive on new challenges

 We like taking risks.We want to learn. We wish to inspire. We dare to do more.

Health and Safety

 Ensuring the health and safety of our people is our top priority. With the outbreak of the pandemic at the beginning of the crop season, the activation of protocols and the commitment of each of our associates were the key to operate every day without losing a single day of production and ensuring supply to customers.

To deal with the emergency, we formed a Global Covid-19 Crisis Committee in coordination with local committees and activated protocols adjusted to each site, intended to mitigate the transmission risk throughout the production chain, consistently with the recommendation of the World Health Organization and other public agencies of the countries where we are present.
The protocols establish five aspects:

  • Avoid crowds.
  • Strengthen hygiene measures of people.
  • Strengthen hygiene and sanitation routines in work areas, shared spaces and transportation.
  • Encourage home office wherever possible.
  • Establish clear guidelines for action and follow-up of positive, suspicious or
    close contact cases.
  • Train and communicate internally all current measures and action plans taken
    by San Miguel.

This work was complemented and driven from the exchange and joint task with companies, citrus institutions and stakeholders. Thus, we approached the problems that have arisen in a collaborative way, because we believe that we can always continue improving and learning, even more so in a changing context like the one we are facing.

Learn more about the development of our people during 2020
Click here to download – 2020 Sustainability Milestones

We take care of the environment

We carry out our production activity in harmony with nature. We promote the efficient use of natural resources and enhance the value of biodiversity.

 Learn more about our 2020 environmental management milestones 
 Click here to download – 2020 Sustainability Milestones.

Our relationship with communities

 Promoting education for work and labor inclusion, contributing to zero hunger and driving
economic development of the villages adjacent to our operations are our main commitments
to the community. Thus, we seek that communities have more and more opportunities

Germinar UR
We encourage the development of rural women, by accompanying them into creating their own businesses based on their own interests and capacities. Thus, they can consolidate an additional income and promote the growth of their families.

  • 30 enterprises underway.

  • We have launched the COVID Fund, providing specific raw materials to help women entrepreneurs during the pandemic.
  • We supported the creation of Asociación Civil Germinar, which is led by a group
    of these rural women
  • We began building the Germinar Production and Training Center.

Work 4 a Living UR
We continue providing training to the young people in Kirkwood, South Africa, to build social and labor skills that can boost their inclusion and projection.

  • 118 students graduated to date.
  • 30% of participants in 2020 got a job.

Access to Drinking Water
We have created initiatives for piped and household water connection for neighbors of the locations adjacent to our operations in Argentina. Also we have facilitated the constant supply of water to neighbors and associates in South Africa.

  • 61 families, 49 homes and 211 people reached UR
  • 25 housing units now have access to purified waterUR
  • 4 tanks of 5,000 liters pump clean water from our irrigation dam to the
    community UR

Support to Our Community in the Pandemic ARUYPEZA
The Covid-19 revealed the central role of health as a platform to access other rights and the poor situation that the health systems had in our countries of operation. Thus, at San Miguel, we work to strengthen the local response to the emergency and contribute to food access for the most vulnerable sectors.
Click here to see our actions

Sisters of MercyZA
We provide health assistance to sick people that lie at home with no possibility of going to a hospital, through 3 home nurses who visit the Valencia location in South Africa on a permanent basis, in partnership with Sisters of Mercy. During the pandemic, these women played a central role, providing information, supplies and food to these homes.

  • 45 adults and 100 children seen over the year.
  • +60 families.
  • 200 meal servings delivered.
Learn more about our social commitment during 2020
Click here to download – 2020 Sustainability Milestones

 

Responsible business management

We aim to achieve sustainable and scalable growth. We build our future from solid roots, based on commitment and transparency as essential pillars for the responsible management of our business.

Ethics and Transparency

During 2020, we updated the Code of Ethics, adding, for example, our company values, and we started to include it as an annex to the agreements entered with customers.
To make anonymous reports:
0800 888 7264
codigodeetica@sanmiguelglobal.com

Risk Management

 In 2020, we designed Business Continuity Plans aimed at preparing for any of the most critical risks for business sustainability and mitigating their determinants.

Climate Change Management Strategies

We deployed strategies to mitigate the short and long term impact of climate fluctuations on agriculture production, harvest yield and business sustainability.

MULCHING
NETTING

Respecting and Promoting Human Rights

 We are firmly committed to respecting and promoting human rights with all our stakeholders. Given the challenges and nature of our industry, we put special focus on the right to life, health, food and water, and caring for the ecosystem, in addition to the right to work, diversity and the fight against child labor.

We say
No to child labor

We ensure freedom of association

We care
for health

We encourage
access to education

We promote the freedom to choose a decent job

We promote access to decent housing

We promote diversity and respect for differences

We preserve the environment

Learn more about our responsible management milestones during 2020
Click here to download – 2020 Sustainability Milestones

 

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2020 Sustainability milestones