At San Miguel, we are aware of our role in the world. We create value from nature to offer the food we produce to thousands of people around the world. We apply the best practices to thrive a positive impact on the social, economic and environmental development of the communities where we are present.
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We seek to create economic, social and environmental value in everything we do and throughout our chain. This is what makes sense out of our work.
We want to grow together, taking care of our present and our future.
Our Commitments to Sustainability:
The pandemic has not only impacted the health of people and the global economic system, but it has further revealed the importance of joining forces to respond to the problems and goals that affect us all. In 2020, the UN launched the Decade of Action, a time when we must accelerate the initiatives that allow us to deliver the goals proposed. Answering to this call, we have deepened our analysis of contribution to the Agenda and identified those SDGs that will be critical in the sustainable recovery.
We make our contribution based on what we do best: feeding the world, taking care of our people and environment, encouraging responsible practices throughout our value chain, and promoting the development of the communities we are part of.
Value chain and sustainable development in the network of suppliers
With sustainability as our priority, we take care of each stage and add value
throughout the production process. At each step of our value chain,
we seek to promote the development of our partners as well as to
ensure food quality and safety.
We work with a great variety of suppliers, from big multinational companies to small firms.
We support the development of local growers offering them a platform that adds sustainable value and promotes business opportunities.
In 2020, we advanced on the implementation of SAVIA in Argentina, starting a journey to make our processes more efficient, strengthen team dynamics and synergies, and deepen the empowerment of our people based on continuous learning of new management tools. This allows us to standardize and discover improvement opportunities to get sustained excellence results.
Since it was implemented in packing plants and fields in 2019, we could optimize resources such as energy and materials, which resulted in savings of more than USD 3,600,000.
Producing food is a pride and a responsibility. We develop and deliver our customers reliable and safe products, ensuring quality and safety.
We believe in the transforming power of people. We are a team.
*Company and outsourced
**Average annual headcount
In 2020, we launched our new model of values and behaviors, which are connected to our company culture. This model has four values and a fifth value: WE ARE PART, which runs through all the rest. Each of SaMi’s collaborators is a protagonist and makes the model live!
We are aware of the impact of our actions: Every day, in our role, we choose to make a difference to contribute with development, nature and people. This is part of our DNA and fills us with pride. We love knowing that this depends on us.
We are accountable.
We make things happen. We keep our promises.
Our clients, partners and
colleagues come first. We work with honesty and transparency. We listen, we learn and we put ourselves in other people’s shoes.
We are one team.
We share a common direction. We trust and empower each other. We cooperate.
We like taking risks.We want to learn. We wish to inspire. We dare to do more.
Ensuring the health and safety of our people is our top priority. With the outbreak of the pandemic at the beginning of the crop season, the activation of protocols and the commitment of each of our associates were the key to operate every day without losing a single day of production and ensuring supply to customers.
To deal with the emergency, we formed a Global Covid-19 Crisis Committee in coordination with local committees and activated protocols adjusted to each site, intended to mitigate the transmission risk throughout the production chain, consistently with the recommendation of the World Health Organization and other public agencies of the countries where we are present.
The protocols establish five aspects:
This work was complemented and driven from the exchange and joint task with companies, citrus institutions and stakeholders. Thus, we approached the problems that have arisen in a collaborative way, because we believe that we can always continue improving and learning, even more so in a changing context like the one we are facing.
We carry out our production activity in harmony with nature. We promote the efficient use of natural resources and enhance the value of biodiversity.
We enhance the value of flora, fauna and the ecosystem services that
inhabit our farms.
Promoting education for work and labor inclusion, contributing to zero hunger and driving
economic development of the villages adjacent to our operations are our main commitments
to the community. Thus, we seek that communities have more and more opportunities
We encourage the development of rural women, by accompanying them into creating their own businesses based on their own interests and capacities. Thus, they can consolidate an additional income and promote the growth of their families.
Work 4 a Living
We continue providing training to the young people in Kirkwood, South Africa, to build social and labor skills that can boost their inclusion and projection.
Access to Drinking Water
We have created initiatives for piped and household water connection for neighbors of the locations adjacent to our operations in Argentina. Also we have facilitated the constant supply of water to neighbors and associates in South Africa.
Support to Our Community in the Pandemic
The Covid-19 revealed the central role of health as a platform to access other rights and the poor situation that the health systems had in our countries of operation. Thus, at San Miguel, we work to strengthen the local response to the emergency and contribute to food access for the most vulnerable sectors.
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Sisters of Mercy
We provide health assistance to sick people that lie at home with no possibility of going to a hospital, through 3 home nurses who visit the Valencia location in South Africa on a permanent basis, in partnership with Sisters of Mercy. During the pandemic, these women played a central role, providing information, supplies and food to these homes.
We aim to achieve sustainable and scalable growth. We build our future from solid roots, based on commitment and transparency as essential pillars for the responsible management of our business.
During 2020, we updated the Code of Ethics, adding, for example, our company values, and we started to include it as an annex to the agreements entered with customers.
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In 2020, we designed Business Continuity Plans aimed at preparing for any of the most critical risks for business sustainability and mitigating their determinants.
We deployed strategies to mitigate the short and long term impact of climate fluctuations on agriculture production, harvest yield and business sustainability.
We are firmly committed to respecting and promoting human rights with all our stakeholders. Given the challenges and nature of our industry, we put special focus on the right to life, health, food and water, and caring for the ecosystem, in addition to the right to work, diversity and the fight against child labor.